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Privacy Policy

Data protection declaration and consent to use data by YOURTURN

Data protection is a matter of trust and your trust is important to us. We respect your personal space and your privacy. Therefore, protecting personal data and collecting, processing and using them in conformity with the law is an important concern to us. So that you feel safe while visiting one of our web pages, we strictly adhere to legal provisions when we process you data and would like to inform you here about our data collection and use of data.

By agreeing to the following data protection declaration you consent to zLabels GmbH, Neue Bahnhofstraße 11 – 17, 10245 Berlin (hereinafter: zLabels) collecting, processing and using your personal data by adhering to the data protection laws and the following provisions.

1. Responsible body

The body responsible for collecting, processing and using your personal data in terms of the Federal data protection laws is zLabels GmbH, Neue Bahnhofstraße 11 – 17, 10245 Berlin.

Should you wish to object to zLabels collecting, processing and using your personal data in accordance with these data protection provisions in total or only to individual measures, you can send your objection by email or letter to the following contacts:

zLabels GmbH
Neue Bahnhofstraße 11 – 17
10245 Berlin

2. Collecting, processing and using personal data

We only store and process personal data when you have supplied us with this information, e.g. by filling in a contact form. If we collect any other personal data, you will be informed on the respective web pages, of the intended purpose of use and, if necessary, asked for your consent to store and process the data. Your personal data will only be disclosed or otherwise transmitted, if this is necessary to fulfil the contract or you have given your prior consent.

2.1 Data that you provide to us

If you make a purchase with us, we collect the following information from you:

  • your name
  • your email address
  • your address
  • the products you purchased
  • your payment information

2.2 How and for what purpose do we use your data?

2.2.1 Performance

Data that you explicitly and knowingly provide to us will be used for the purpose for which you have specified, for purchase and payment processing purposes, to reply to requests or administer sweepstakes, to enable commenting, to publish and calculate ratings and to facilitate the communication between you and us.

Since we do not offer customer accounts on our website, we do not store data in a customer account, but the data is stored together with the order you placed. In addition, we also store your email address and the information, whether you would like to receive promotional emails from us.

2.2.2 Promotional use of your data
In addition to processing your data to process your purchase at zLabels, we also use your information to communicate with you about your orders, certain products or marketing campaigns and to recommend products or services that might interest you.

You can object to the use of your personal data for advertising purposes at any time for all or for individual measures, without incurring any costs other than the transmission costs according to the base rates. A written notice to the address contact details under point 1 (for example, emailletter) is sufficient for this purpose.

2.2.2.1 Individual advertising for you
The information we receive from you helps us improve your shopping experience permanently and make it more customer-friendly and personalized for you. Your provided information and the automatically generated information is used to make the advertising tailored to you and your interests. We use this existing information, such as delivery and read receipts of emails, information about your computer and connection to the Internet, operating system and platform, your order history, your service history, date and time of the visit to the website, products that you have looked at.

We use this information exclusively in pseudonymous form. By analyzing and evaluating this information, it is possible for us to improve our websites and our homepage and send you personalized advertisements. This advertising recommends products to you that you might actually be interested in. Our goal is to make our advertising useful and interesting for you. Therefore, the evaluation and analysis of collected pseudonymous data helps us ensure that we do not send you advertising indiscriminately. Rather, we will send you advertising such as newsletters, product recommendations, email or letter advertising that matches your interests. In this respect, we also compare for example which of our promotional emails you have opened, to avoid sending unnecessary emails to you.

If you do not want to receive any personalized advertisements from us, you can object to it at any time, without incurring costs other than the transmission costs according to the basic rates. A written notice to the address contact details under point 1 (for example, e-mailand letter) is sufficient for this purpose.

3. Cookies

The acceptance of cookies is not a prerequisite for access to our websites.

What are cookies?

Cookies are small files that are stored on your data carrier and hold certain settings and data for exchange with our system via your browser. In principle, there are 2 different types of cookies: the so-called session cookies, that are deleted as soon as you close your browser; and temporary/permanent cookies, that are stored on your data carriers for a longer period or without limit. This type of storage helps us to design our websites and our offers for you and makes it easier for you to use in that, for example, certain input from you can be stored so that you are not required to enter this repeatedly.

Which cookies are used by zLabels?

Most of the cookies used by us are automatically deleted from your hard disk at the end of the browser session (hence the term “session cookies”). Session cookies are needed, for example, to make the shopping-basket function available to you over several pages. In addition to these, we also make use of cookies that remain on your hard disk. On a subsequent visit it is then automatically recognized that you have previously visited us, and we know which input and settings you prefer. These temporary or even permanent cookies (lifespan of 1 month to 10 years) are stored on your hard disk and are automatically deleted after the pre-specified period. These cookies in particular serve to make our offer more user-friendly, more effective and more secure. Thanks to these files it is possible, for example, for the site to show you information that has been specially selected to match your interests. The sole purpose of these cookies is to adapt our offer to your customer wishes as well as possible and to make surfing with us as comfortable as possible for you.

What data is stored in the cookies?

In the cookies used by zLabels no person-specific data is stored. The cookies used by us cannot therefore be traced to any particular person and thus not to you either. When activated, the cookie is given an identification number. It is not possible to assign your person-specific data to this identification number and this is not done. Your name, your IP address and other such data that might allow the cookie to be traced to you are used at no time. On the basis of the cookie technology we receive only “pseudonymized” information, relating for example to which of our shop pages have been visited, which products were viewed, etc.

I content to the use of so-called cookies and thereby that usage data can be collected from me, stored and used. I further consent to my data being stored in cookies beyond the end of the browser session and, for example, to such data being called up again on my next visits to the websites. I can revoke this consent at any time with effect to the future in that, via my browser settings, I refuse to accept cookies.

How can I prevent the storage of cookies?

In your browser you can adopt the setting that storage of cookies is only permissible when you agree to it. If you want to accept only the zLabels cookies but not the cookies of our service companies and partners, you can select the browser setting “Block third-party cookies”.

Usually the help function in the menu bar of your web browser will show you how to reject new cookies and how to inactivate old ones. Detailed information on how you can adopt such settings in the browser used by you can be found under the following link: https://media.ztat.net/media/agb/2012-07-27_Cookies_Browser.pdf

We recommend, in cases of jointly used computers which are set such that cookies and flash cookies are accepted, to always log out completely on ending.

4. Log files

During every access of the page your-turn.com  user data is transmitted by the respective Internet browser and stored in protocol files, the so-called server log files. The datasets stored here contain the following data: date and time of access, name of accessed page, IP address, referrer URL (original URL from which you arrived at the website), the amount of data transmitted, product and version information of the browser used.

Subject to possible legal retention obligations, users’ IP addresses are deleted or anonymised after use has been ended. During an anonymisation the IP addresses are changed in such a way that the individual information about personal or material circumstances can no longer be allocated to a certain or to an ascertainable person except with an unreasonably high expense of time, money and manpower.

In order to constantly improve and optimize our offer we make use of so-called tracking technologies. To this end we make use of the services of Google Analytics. Google Analytics is a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics makes use of “cookies”, i.e. text files that are stored on your computer and enable an analysis to be made of our offer by Google. The information recorded by the cookies on the use made of our websites (including your IP address) is normally transmitted to a Google server in the USA and stored there. We draw your attention to the fact that on our websites Google Analytics were extended by the code “gat._anonymizeIp();” to ensure an anonymized record of IP addresses (so-called IP masking). At our request, your IP address is therefore recorded by Google solely in shortened form, which ensures anonymization and allows no inferences to be made to your identity. In the event that the IP-anonymize function is activated on this website, your IP address will previously be shortened by Google within the member countries of the European Union or in other contracting states that were party to the agreement on the European Economic Area. The full IP address will be sent to a Google server in the USA – and shortened there – only in exceptional cases.

Google will make use of the said information to evaluate your use of our websites, to prepare reports on the website activities for us and to provide us with further website-related and Internet-related services. The IP address transferred from your browser by Google Analytics is not brought together by Google with other data collected. Any transfer of this data to a third party by Google is made solely on the basis of statutory regulations or within the framework of order data processing. On no account will Google bring your data together with other data recorded by Google.

By using these websites you declare that you consent to the processing of the data collected on you by Google and the previously described manner of data processing, as well as the described purpose.
You can prevent the storage of the cookies by adjusting your browser-software settings appropriately. In this case, however, we draw your attention to the fact that you may not then be fully able to use all of the functions of these websites. You can also prevent the acquisition by Google of the data generated by the cookie and relating to your use of the website (incl. your IP address) as well as its processing by Google in that you download and install the browser plug-in available under the following link  http://tools.google.com/dlpage/gaoptout?hl=de.

Your personal data is securely transferred by us with the help of coding. This applies to your orders as well as to the customer login. In this connection we make use of the coding system SSL (Secure Socket Layer). No one can guarantee absolute security, of course. With the help of both technical and organizational measures, however, we secure our websites and other systems against loss, destruction, access, alteration and distribution of your data by unauthorized persons.

5. Right of the concerned to receive information

According to the Federal data protection laws, you have the right to free information regarding the stored data on you as well as the right to correct, block or delete this data.

We take the protection of your data very seriously. In order to ensure that personal data is not given to third parties, please send your request by email or by mail to the following address, clearly stating your identity:

zLabels GmbH
Neue Bahnhofstraße 11 – 17
10245 Berlin

Email: info@your-turn.com

 

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